Betmgm is committed to promoting responsible wagering and minimizing gambling-related harms. This commitment is supported by user controls, clear information, and access to confidential support resources. The service is offered in a manner that prioritizes fairness, privacy, and security, while ensuring compliance with applicable laws and regulatory requirements.
Participation is limited to individuals who meet the legal gambling age in their jurisdiction. Betmgm conducts age verification during registration and may request documentary evidence. If age cannot be established, access to the account may be restricted and funds withheld until verification is complete. Betmgm may apply additional jurisdiction-specific checks as required by law.
Players have tools to help keep wagering within affordable limits. You may set and adjust the following limits in your account settings:
Limits take effect immediately. Adjusting or removing limits may require additional confirmation. Regular use of these controls is encouraged to maintain play within your means.
Betmgm provides mechanisms to pause or restrict access to gaming services as part of responsible play.
Open bets at the time of exclusion or timeout will be settled in accordance with product rules. Any winnings or account balance resulting from the period of exclusion or timeout will be processed consistent with applicable policy after the period ends.
Gambling should be entertainment. Betmgm monitors for patterns that may indicate risky behavior and provides guidance when concerns arise. Indicators may include persistent loss chasing, hiding gambling activity, neglect of responsibilities, or debt incurred to gamble. If such signs appear, pause gambling and seek appropriate support or restrict access as described above.
Betmgm offers information on responsible gaming and access to confidential support services. If you have concerns about your own gambling or that of someone you know, contact Betmgm Customer Support for guidance on available protections, self-exclusion options, or referrals to local professional services. In jurisdictions with established problem-gambling programs, players may contact licensed helplines or counseling services for confidential help. Seek professional assistance promptly if gambling-related harm is present.
Betmgm employs robust security measures to protect personal data and transactions. We ensure game fairness through independent testing and comply with applicable data protection laws. Personal data is processed in accordance with Betmgm’s Privacy Policy and regulatory obligations relevant to your jurisdiction.
Guardians and players are encouraged to use parental controls and family-safety software to limit access by minors. Betmgm adheres to age-verification requirements and cooperates with authorities to prevent underage participation in any form of gaming activity.
For assistance with responsible gaming tools or concerns about your account, Betmgm Customer Support is available. Channels include 24/7 live chat and secure email messaging via the account portal. Support will provide information, guidance, and referrals to appropriate services as required by law and policy.